Seasonal costumes are not refundable, please choose carefully. Only store credit will be issued unless there is a manufacturers defect. Rhinestone lingerie and jewelry is not returnable, no exceptions. Please ask all questions before ordering. Squeem brand body shaper returns require a return authorization number. Call 925-914-9377 8 AM-5 PM Pacific time Monday-Friday or email info@ohcheri.com Items must be returned with 30 calendar days after you receive your shipment and must be in resalable, brand new condition. If your return is missing the original packaging or tags, or if it looks or smells worn, if it's excessively wrinkled, etc. it will be sent back to you. (Shipping charges are NOT refundable under any circumstances.) The best way to avoid the hassle of a return is to ask questions. If you are unsure of a size, color or have any questions, please contact us. We want your shopping experience to be completely enjoyable. All sales of "Specials" (items on sale) are final and no returns will be accepted, so please be sure you choose the correct size and color when purchasing "Specials" items. Due to health regulations, we are unable to accept returns on any article of clothing that has a crotch, such as one-piece items (like a teddy), panties and pantyhose. This includes mens underwear. Wigs must be returned in the sealed package.
You are responsible for getting your unwanted items back to us or the manufacturer. Please include a copy of your original packing slip or any other information we may need to credit the proper account. Be sure to let us know if you would like an exchange or a refund. Shipping charges are not refundable. We highly recommend using a method that provides a tracking number and insurance...we are not responsiblefor lost or damaged returns.
Unless instructed otherwise, send your return to: Oh Cheri! PO Box 431, Clayton, CA. 94517 The post office can not accept shipments from UPS, FedEx, etc. Please be aware if your returned item is not in perfect resalable condition, it will be sent back to you without a refund. We appreciate your business and your understanding! |
